This Privacy Policy explains how Senior Paws Guide ("we", "us", "our") handles information when you visit our website. If anything here is unclear, please contact us and we will do our best to help.
Information we collect
Analytics data
We use privacy-friendly analytics to understand which guides are useful — for example, which pages are read most often and roughly which country visits come from. This data is aggregated and does not identify you personally.
Analytics are only loaded if you accept analytics cookies in the cookie banner. If you decline, no analytics scripts run.
Cookies
We use a small number of cookies to keep the site working and, with your consent, to measure how guides are used. Full details are in our Cookie Policy.
Contact form data
If you choose to contact us, we receive the information you send us — typically your name, email address and message. We use this only to reply to you and we do not add you to any marketing list.
We keep contact emails for as long as needed to handle your query, and then delete them.
How we use information
- To understand which guides are most useful and improve them.
- To reply to questions and feedback you send us.
- To keep the site secure and working properly.
- To comply with our legal obligations.
Sharing
We do not sell your personal information, and we do not share it for advertising. We use a small number of trusted service providers (for example analytics and email hosting) which process limited data on our behalf, under contract.
Your rights under UK GDPR
You have the right to:
- ask what personal information we hold about you,
- ask us to correct information that is wrong,
- ask us to delete information we no longer need to keep,
- object to certain types of processing,
- complain to the UK Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us and we will respond within a reasonable time.
Contact for privacy questions
For any privacy or data protection questions, please use our contact page. A dedicated email address for privacy enquiries will be listed there.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of the page will always reflect the latest version.